Favstir Support

Let's get you unstuck.

Get help with your account, lists, sharing, saved recommendations, technical problems, or a safety concern. Tell us what happened and include enough detail for us to investigate it properly.

Email support

Send your request directly to the Favstir support inbox. We review each message and respond as soon as practical.

Contact [email protected]
What we can help with

Start with the problem, not the department.

Account and sign-in

Email verification, password resets, Apple or Google sign-in, and trouble accessing your account.

Lists and sharing

Creating lists, changing visibility, saving recommendations, sharing links, and managing your collection.

Technical problems

Crashes, loading failures, broken screens, missing data, or behavior that does not work as expected.

Safety and content reports

Report abusive users, objectionable public content, impersonation, privacy concerns, or other misuse.

Help us investigate

Include the useful details.

  1. 1The email address connected to your Favstir account.
  2. 2Whether you are using the iPhone app, Android app, or website.
  3. 3Your device model, operating-system version, or browser when relevant.
  4. 4What you expected to happen and the exact steps that caused the problem.
  5. 5A screenshot or the affected list link, when it is safe and useful to share.
Never send your password, verification code, Apple credentials, Google credentials, private authentication keys, or payment information.

Report content or abuse

Email us with the affected profile, list, or item link and explain why it should be reviewed. Include screenshots only when they are safe to share and relevant to the report.

Submit a content report

Self-service resources

Still need help?

Contact us at [email protected]. A clear subject line and the details above help us resolve the issue faster.

Email Favstir Support